Bank Better Champion Learnership Pipeline at Capitec Bank – Gauteng, Free State & Other Provinces

Capitec Bank Ltd is inviting applications for the Bank Better Champion Learnership Pipeline across Gauteng, the Free State, and other regions in South Africa. This opportunity is ideal for young people who are passionate about customer service and interested in building a career in the banking industry.

This learnership forms part of Capitec’s talent pipeline and focuses on developing future service consultants through hands-on branch experience and structured learning.

---

Position Details

• Programme Name: Bank Better Champion Learnership Pipeline

• Company: Capitec Bank Ltd

• Location: South Africa (Gauteng, Free State & other provinces)

• Date Posted: 5 February 2026

• Programme Type: Learnership / Entry-level pipeline

---

Purpose of the Learnership

The purpose of this learnership is to prepare participants for service consulting roles within a branch environment. Learners will welcome clients, manage branch flow, and assist customers with transactions across self-service and digital banking channels.

Through this programme, participants gain the knowledge, skills, and practical experience required to work confidently in a banking environment.

---

Key Responsibilities

Learners will be trained to:

• Welcome and assist clients entering the branch

• Coordinate branch queues to ensure efficient client flow

• Provide excellent customer service at all times

• Assist clients at ATMs and self-service terminals

• Support clients with transactions on remote and digital channels

• Learn and apply service consulting principles in a banking environment

---

Experience Requirements

Minimum Experience

• No prior work experience required

Ideal Experience

• Some exposure to customer service in a retail, financial, or banking environment will be an advantage

---

Qualifications

Minimum Qualification

• Grade 12 National Certificate or Grade 12 (Vocational)

---

Knowledge Requirements

Minimum Knowledge

Applicants should demonstrate:

• Basic calculation skills

• Ability to engage confidently with people

• Clear understanding of personal career goals

• Ambition, motivation, and willingness to learn

Ideal Knowledge

• Understanding of bank branch environments

• Knowledge of Capitec Bank products and internal processes (advantageous)

---

Skills Required

The learnership requires the following skills:

• Communication skills

• Computer literacy (MS Word, MS Excel, MS Outlook)

• Interpersonal and relationship management skills

---

Employment Equity

Capitec Bank is committed to diversity and inclusion. Where feasible, all appointments will support the achievement of the organisation’s employment equity goals.

---

How to Apply

To apply for the Bank Better Champion Learnership Pipeline:

1. Visit the Capitec careers platform to learn more about the role and complete a short assessment

2. Once the assessment is completed, finalise your application by clicking Apply

Applicants are encouraged to complete all steps to be considered for the pipeline.